How to cancel Spotify and get refund email letter example
- Aidar Karimov
- 7 days ago
- 2 min read
To cancel your Spotify subscription and request a refund, follow these steps—and use the email template below to increase your chances of getting your money back.
How to Cancel Your Spotify Subscription
Go to the Spotify Website:Log in at spotify.com using a web browser.
Access Your Account:Click your profile icon at the top-right and select “Account.”
Find Your Subscription:Select “Manage Your Plan” or “Subscription” from the left menu.
Click “Cancel Premium” (or similar):Follow the prompts to confirm cancellation. Your subscription will revert to free at the end of your current billing period.
Tip: If you subscribed via Apple or Google, you must cancel through their settings, not Spotify’s website.
How to Request a Refund (and Who’s Eligible)
Spotify officially offers refunds only in special situations, such as mistaken payments or if you cancel within 14 days of upgrading to Premium.
Request the refund as soon as possible after cancellation (preferably within 14 days).
Example Refund Request Email/Letter
Subject: Request for Spotify Subscription Refund
Hi Spotify Support Team,
I am writing to request a refund for my recent Spotify Premium subscription payment.
I recently canceled my subscription on [date], but was charged [amount] on [billing date]. According to your refund policy, users who cancel within 14 days of purchase may be eligible for a refund.Account email: [your email]Order ID or reference (if available): [order number]
Could you please review my account and process a refund for this payment? If you need any additional information, let me know.
Thank you for your help!
Best regards,[Your Name][Your Email Address]
Note: If you paid through AppleStore or Google Play, you need to contact their support for refunds.
Additional Tips
Refunds usually arrive within 3-7 business days if approved.
Watch for email confirmation from Spotify or your payment provider.
If Spotify declines your refund, double-check their official policy or escalate with additional details if you feel you qualify.
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