How To Cancel Planet Fitness Membership

Last updated: October 9, 2025

Canceling a Planet Fitness membership shouldn’t take leg-day levels of effort. This guide shows you exactly how to cancel Planet Fitness online (yes, it’s now supported), in person at your home club, or by mail. We’ll highlight the deadlines that matter, the $58 buyout rule, and what to do if the cancel option doesn’t appear. Ready? Follow the steps below and you’ll be out in minutes.

Before You Cancel

• You can cancel three ways: online in the member portal, in person at your home club, or by sending written notice by mail to your home club. Policies can vary a little by location. (Planet Fitness)

• Key billing deadlines: To stop the monthly draft on the 17th, your club must receive your request by the 10th. To avoid the annual fee, your club must receive your request by the 25th of the month prior to the fee date. (Planet Fitness)

• Early-term cancel fee: If your agreement has a minimum term and you end it early, Planet Fitness charges a $58 buyout. (Planet Fitness)

• Need help or special cases? Start with your home club; if it’s closed, contact Member Services (Mon–Fri, 9am–6pm ET). (Planet Fitness)

How to Cancel Planet Fitness Online (fastest)

Works from a web browser via the member portal (the PF app doesn’t show a dedicated cancel flow; use the website).

Step-by-step

Step 1: Go to My AccountVisit planetfitness.com and click My Account → Log in. (Planet Fitness)

Step 2: Open membership settingsIn your dashboard, go to Manage Membership (under membership/billing).

Step 3: Select “End membership”Choose Cancel/End Membership and follow the confirmation prompts. Planet Fitness lists the online portal as one of the official ways to end your membership. (Planet Fitness)

Step 4: Save proofYou should see an on-screen confirmation and/or get an email. Save it until your billing stops per the deadlines above. (Planet Fitness)

Why this works now: Planet Fitness says members can end a membership online through the member portal; the company also publicly highlighted rolling out easier online cancellation this year. (Planet Fitness)

How to Cancel In Person (at your home club)

1. Go to your home club during staffed hours.

2. Ask the front desk for the cancellation form and complete it.

3. Request a copy or photo confirmation of the form for your records.Find your club’s address and hours via Find a Club. (Planet Fitness)

Reminder: Hitting the billing deadlines matters (10th for monthly on the 17th; 25th of prior month for annual fee). (Planet Fitness)

How to Cancel by Mail (written notice)

1. Write a short letter stating you want to end your membership, include: full name, phone, home club, member/Club Pass number (if you have it), and the date.

2. Mail it to your home club’s postal address (look it up in Find a Club). Consider using certified mail so you have delivery proof. (Planet Fitness)

3. Keep the receipt and follow up with the club to confirm it was processed.

Planet Fitness lists mailed written notification to your home club as an accepted cancellation method. Mind the timing windows above. (Planet Fitness)

What Happens After Cancellation

• Billing stops according to the posted timelines once your request is received and processed (allow up to ~7 business days for billing changes). (Planet Fitness)

• Early-term contracts: If you’re still within a minimum term, a $58 buyout applies. (Planet Fitness)

• Changing your mind: You can rejoin anytime online or at any club—just note you may pay a startup and the next annual fee per your new agreement. (Check with your home club for specifics.) (Planet Fitness)

Troubleshooting

I don’t see the cancel button online. Use a desktop browser and sign into My Account on the website (not just the app). If it still isn’t visible, cancel in club or by mail, or ask your home club to assist. (Planet Fitness)

A draft is “pending,” and I can’t change billing. When your status shows draft pending, an automatic payment is already processing; try again later or visit your home club for help. (Planet Fitness)

How do I avoid the annual fee? Make sure your club receives the cancellation request by the 25th of the month prior to the annual-fee date. (Planet Fitness)

Can I downgrade instead of cancel? Upgrades can be done online, but downgrades must be handled in club with a team member. (Planet Fitness)

My home club is closed or I can’t reach them. If your home club is closed, contact Member Services (Mon–Fri, 9am–6pm ET) for help. (Planet Fitness)

FAQ

What are the official ways to cancel? Three options: online in the member portal, in person at your home club, or by mail to your home club. (Planet Fitness)

Is there a cancellation fee? If your membership has a minimum term and you end it early, the $58 buyout applies. (Planet Fitness)

When should I cancel to avoid next month’s charge? Your club needs notice by the 10th to stop the monthly billing on the 17th. (Planet Fitness)

Where can I find my club’s address to mail a letter? Use Planet Fitness’ Find a Club directory to get the exact mailing address. (Planet Fitness)

Does the PF app let me cancel? Planet Fitness specifies canceling through the website’s member portal, in person, or by mail. Use the website for the online method. (Planet Fitness)

Final Thoughts

The fastest way to cancel Planet Fitness today is online through the My Account portal. If you prefer, you can still cancel in person at your home club or by mail—just hit the key deadlines (10th for monthly on the 17th; 25th of the prior month for the annual fee). Keep a copy of your confirmation, and you’re done. (Planet Fitness)

Helpful links (official)

• Customer Service / FAQ – methods, deadlines, $58 buyout. (Planet Fitness)

• My Account (sign in) – manage or end membership online. (Planet Fitness)

• Find a Club – get your home club’s address and hours. (Planet Fitness)

Keywords: how to cancel Planet Fitness, cancel Planet Fitness membership, Planet Fitness cancellation, unsubscribe Planet Fitness, Planet Fitness membership management.