How to Cancel Function Health Subscription (2025)

Before you cancel

• Cancel where you signed up. Function Health says you can cancel any time via your account or by emailing support.

• Refunds. Function states it does not offer refunds for prior payments; ending your membership doesn’t automatically entitle you to a credit.

• Timing matters. Their Terms say to cancel before your renewal date to stop the next charge.

• Labs already scheduled. In a BBB response, the company indicates they may refund unused lab tests if you cancel after the initial window (policy varies). Treat this as case-by-case and confirm with support.

How to cancel on the website (fastest)

Use this if you pay Function Health directly.

Step 1 — Sign inGo to my.functionhealth.com and log in. (my.functionhealth.com)

Step 2 — Open Account SettingsIn Account Settings, find Change/Cancel Membership. (Function Health)

Step 3 — Complete cancellationFollow the on-screen prompts until you see a confirmation. Save a screenshot or email for your records. (Function’s help page also notes you can cancel from the account portal.) (support.functionhealth.com)

Screenshot idea: highlight Account → Change/Cancel Membership → ConfirmAlt text: “Function Health account page showing the Change/Cancel Membership button.”

Alternative ways to cancel or get help

• Email: Write to hello@functionhealth.com from your registered email and request cancellation. (Function Health)

• In-app / site chat: If you’re already a member, open the secure chat after logging in for personalized support. (Function Health)

What happens after you cancel

• Renewal stops going forward. Canceling prevents the next auto-renewal; prior charges aren’t refunded. (Function Health)

• Data & account. The Terms note that deactivating/terminating doesn’t grant credits and may lead to removal of your account or data at Function’s discretion—export anything you need first. (Function Health)

Troubleshooting & tips

• Don’t see the cancel button? Use the hello@functionhealth.com address or the member chat to complete cancellation. (Function Health)

• Charges after uninstalling? Removing the app doesn’t cancel—use the steps above. (Function’s policy is cancellation via account or email.) (support.functionhealth.com)

• Refund questions for labs. If a lab visit hasn’t happened yet, ask support about refunds for unused tests (as reflected in BBB correspondence). Get answers in writing. (BBB)

Quick FAQ

Where exactly do I cancel? In Account Settings at my.functionhealth.com → Change/Cancel Membership. (Function Health)

Can I just email to cancel? Yes—send a request from your account email to hello@functionhealth.com. (support.functionhealth.com)

Do they give refunds? Function says no refunds for prior payments. Cancel before renewal to avoid the next charge. (Function Health)

Can I re-join later? Yes—you can cancel or re-join anytime. (Function Health)

Useful links (official)

• Cancel via your account or email (Function Help). (support.functionhealth.com)

• Terms of Service (how to cancel; renewal timing; no automatic credits). (Function Health)

• Refund policy (no refunds for prior payments). (Function Health)

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