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How to cancel CuriosityStream subscription

  • Writer: Aidar Karimov
    Aidar Karimov
  • Oct 20
  • 4 min read
Dinosaur, caveman, monkey, Egyptian figure, and astronaut in vibrant colors with text "Curiosity Stream" across the center.

Last updated: October 20, 2025


Canceling your CuriosityStream subscription shouldn’t be complicated. This guide shows you exactly how to cancel CuriosityStream subscription on the website, iPhone/iPad, Android, Amazon Prime Video Channels, and Roku. You’ll also see the pause option, refund rules, and common fixes. Keep this open while you cancel—we’ll walk you through every click and tap.


Table of contents

Before You Cancel

  • Cancel where you subscribed. If you joined through Apple, Google Play, Amazon Channels, or Roku, you must cancel there. CuriosityStream can’t cancel third-party bills. (help.curiositystream.com)

  • Web subscriptions are cancellable in Account → Manage Plan. You’ll find Cancel Plan in your CuriosityStream account on the website. (help.curiositystream.com)

  • Pause instead of cancel. You can pause for 1–3 months; it starts next billing cycle. No charges while paused. (help.curiositystream.com)

  • Refund basics. Annual charges are non-refundable after processing; in general, no pro-rated credits for partial periods. Access continues until your paid term ends. (help.curiositystream.com)

  • Support hours and contact. Email help@curiositystream.com (support hours listed in the Help Center). (help.curiositystream.com)

Cancel on CuriosityStream.com (direct billing)

Use this path only if you pay CuriosityStream directly on their website.

Step-by-step (desktop or mobile browser)

Step 1 — Sign inGo to curiositystream.com and log in.

Step 2 — Open AccountVisit Your Account → scroll to Plan and Payment → Manage Plan. (help.curiositystream.com)

Step 3 — Cancel PlanClick Cancel Plan (top-right) and follow the prompts. (help.curiositystream.com)

Step 4 — Save confirmationKeep the on-screen message or email for your records (shows end date).


Alternative Methods

iPhone/iPad (App Store)

If you subscribed via Apple, cancel in Settings.

  1. Settings → your Apple ID → Subscriptions

  2. Tap CuriosityStream → Cancel Subscription → confirm. (Apple Support)

On Apple TV: Settings → Profiles & Accounts → Subscriptions → select CuriosityStream → Cancel. (Apple Support)


Android (Google Play)

If you subscribed via Google Play, cancel in the Play Store.

  1. Open Google Play → your profile → Payments & subscriptions → Subscriptions

  2. Select CuriosityStream → Cancel subscription → follow prompts. (Uninstalling the app doesn’t cancel.) (Google Help)


Amazon Prime Video Channels

If you added CuriosityStream as a Prime Video Channel, cancel in your Amazon account.

  1. Prime Video → Account & Settings → Your subscriptions

  2. Find CuriosityStream → Unsubscribe → confirm. (Prime Video)

Roku-billed

If Roku bills you, cancel through Roku.

  • On TV: Highlight CuriosityStream → press * → Manage subscription → Turn off auto-renew/Cancel.

  • On the web: my.roku.com/subscriptions → sign in → Manage subscription → Cancel. (Roku)

Apple TV app / Apple TV Channels

If you subscribed to CuriosityStream inside the Apple TV app (Apple TV Channels), manage it in Apple’s Subscriptions settings for Apple TV. (Apple Support)

What Happens After Cancellation

  • Access through end of period. After canceling, you can keep watching until your current billing cycle expires. Then auto-renew stops. (help.curiositystream.com)

  • Annual plans are non-refundable. CuriosityStream notes annual payments aren’t refunded once processed. Monthly time isn’t pro-rated. (help.curiositystream.com)

  • Pause is available. Prefer a break? Use Pause Plan for 1–3 months; billing resumes when the pause ends. (help.curiositystream.com)

  • Third-party refunds. For Apple/Google/Amazon/Roku, any refund requests follow those platforms’ policies. (Apple Support)

Troubleshooting

I don’t see “Cancel Plan” on the website. You likely subscribed through Apple, Google Play, Amazon Channels, or Roku. Cancel in that platform’s subscription settings. (help.curiositystream.com)

Uninstalling the app didn’t stop charges. That’s expected. You must cancel in Subscriptions (Apple/Google) or your CuriosityStream account. (Google Help)

I want to temporarily stop, not cancel.Use Pause Plan for 1–3 months in Manage Plan (web account). (help.curiositystream.com)

Need help from CuriosityStream? Email help@curiositystream.com. Support hours are posted in the Help Center. (help.curiositystream.com)

FAQ

Can I cancel during a free trial? Yes. Cancel where you started the trial (Apple/Google/website). You’ll keep access until the trial ends, then billing won’t start. (help.curiositystream.com)

Where exactly is the cancel button on web? Account → Plan and Payment → Manage Plan → Cancel Plan. (help.curiositystream.com)

Can I pause instead of cancel? Yes—pause for 1, 2, or 3 months. It begins on your next billing date and you won’t be charged while paused. (help.curiositystream.com)

Is the annual plan refundable? No. CuriosityStream states annual charges are non-refundable once processed. (help.curiositystream.com)

How do I cancel the Amazon Channel version? Prime Video → Account & Settings → Your subscriptions → Unsubscribe next to CuriosityStream. (Prime Video)

Final Thoughts

The fastest way to cancel CuriosityStream subscription is to cancel where you signed up. On the website, use Account → Manage Plan → Cancel Plan. On iPhone or Android, cancel via Subscriptions in the App Store or Google Play. Amazon Channels and Roku users should cancel inside those platforms. If you just need a break, try the Pause Plan option for up to three months. (help.curiositystream.com)

Useful links (official)

 
 
 

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