How To Cancel Your BlackboxAI Trial (Even If You Can't Find the Unsubscribe Button)
- Aidar Karimov
- Sep 8, 2025
- 2 min read
Updated: 4 days ago

Signing up for a trial on BlackboxAI can seem like a smart move—but if you’re ready to cancel and end the automatic payments, the “unsubscribe” or “cancel” option isn’t always easy to find. If your account page isn’t showing a clear button, don’t worry—you’ve got several options to stop your trial before getting charged.
1. Check Your Account Settings (Web/Desktop)
Log in at the official BlackboxAI website.
Click your profile icon (usually top right).
Navigate to Account Settings or Manage Subscriptions.
Find the Billing or Subscription tab—this is usually where “Cancel” lives.
Click the cancel option and follow any confirmation prompts. You should get a confirmation email after cancellation—save it just in case.
If you don’t see the cancel button at all, or your trial info is missing, keep going.
2. If You Subscribed via App Store/Google Play
On iPhone/iPad:Open Settings → Tap Apple ID → Subscriptions → Find BlackboxAI → Cancel.
On Android:Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → BlackboxAI → Cancel.
App store subscriptions can only be managed from your device settings—not through the BlackboxAI website.
3. Contact BlackboxAI Support Directly
If you’ve tried everything and still can’t find the unsubscribe option:
Go to the BlackboxAI billing support page.
Look for their support email address or live chat; typically, it’s info@blackbox.ai or via a support contact form.
Write a quick message: “Please cancel my trial subscription and confirm by email.”
Attach screenshots if possible to show you can’t access the cancel button.
You should hear back from support within 24–48 hours. Keep the confirmation email for your records.
4. As a Last Resort
Bank/Card Block:If BlackboxAI still won’t cancel, and you’re worried about charges, contact your credit card provider or bank and ask them to block recurring payments from BlackboxAI.
Keep Documentation:Save all emails and screenshots—you may need them if you dispute charges later.
Subscription Management Made Easy
Chasing down hidden cancel buttons is a pain. That’s why tools like SubSweeper can help—you’ll see all your trials and active subs in one dashboard, get reminders before renewals, and never miss a chance to cancel before you’re charged. I built SubSweeper after getting stuck in trial cycles myself, and now I never lose track of a renewal.
To cancel your BlackboxAI trial, start from your account settings, check app store subscriptions, and always keep confirmation emails. If you’re stuck, reach out to support with screenshots and ask for written proof of cancellation. Tools like SubSweeper make managing trials and subscriptions way less stressful—so you reclaim control before surprise charges hit.
I tried finding the cancel option in the app and website, but couldn't find it. Tried using the email, but it bounces but I found another one "blackboxapp@blackboxai.tech". Hopefully it's the right one.