How to Cancel Pimsleur Membership 2026 (Step-by-Step)
- Aidar Karimov
- Jan 15
- 3 min read
Accidentally rolled past the trial or just finished your course? This guide shows how to cancel Pimsleur membership in minutes. We’ll cover the exact steps on Pimsleur.com, Apple (iPhone/iPad/Mac), and Google Play (Android), plus refund rules, what happens after you cancel, and a copy-paste cancellation letter if you need to contact support.
Before You Cancel
Cancel where you started.
Subscribed on Pimsleur.com? Cancel in your account portal.
Subscribed in-app via Apple or Google Play? Cancel in those stores. Uninstalling the app does not stop billing.
Timing matters. Pimsleur says subscriptions auto-renew unless you cancel by 11:59 PM Eastern Time on the last day of your current period. After a paid period is billed, fees aren’t refunded (unless local law requires).
Free trial nuance. If you cancel during a free trial, access can end immediately. Cancel before it converts to avoid charges.
Rare exception. A 30-day money-back guarantee applies only to direct Pimsleur subscriptions without a 7-day (or longer) free trial and only in the first 30 days—Apple/Google purchases aren’t covered.
Account deletion ≠ cancellation. Deleting your account won’t stop charges; cancel the subscription first.
How to Cancel Pimsleur on the Web (Pimsleur.com)
Use this if you pay Pimsleur directly.
Step 1: Go to store.pimsleur.com/account/subscription and sign in.Step 2: Open your Subscription and choose Cancel (or Turn off auto-renew).Step 3: Confirm, then save the on-screen end date and your email receipt.If you prefer, you can also contact Customer Service at 1-800-831-5497 (US/Canada) for help.
Tip: Pimsleur’s support lines are available daily, typically 9am–10pm ET, and offer chat/email too.
How to Cancel via Apple (iPhone/iPad/Mac)
Step 1: Open Settings → [your name] → Subscriptions.Step 2: Tap Pimsleur → Cancel Subscription → Confirm.(On Mac: App Store → your name → Account Settings → Subscriptions.)
How to Cancel via Google Play (Android or Web)
Step 1: Open Google Play → Profile → Payments & subscriptions → Subscriptions.Step 2: Choose Pimsleur → Cancel subscription → follow prompts.(You can also cancel on play.google.com.)
Alternative Contacts (if you can’t access your account)
Phone: 1-800-831-5497 (US/Canada). Ask the agent to turn off auto-renew and email written confirmation with your end date.
Email: pimsleur@simonandschuster.com (Customer Service). Include your account email and order/subscription ID.
What Happens After You Cancel
Access window: If you cancel during a paid period, you keep access until that period ends. Cancel during a free trial, and access may end immediately.
Refunds: Pimsleur states no refunds for subscription fees after billing (unless required by law). The limited 30-day guarantee only applies to qualifying direct purchases with no 7-day trial.
Troubleshooting
Can’t find the subscription on Pimsleur.com? You probably bought through Apple/Google. Cancel in that store’s Subscriptions page.
Multiple email logins? Make sure you’re signed into the same Apple/Google account that started the sub.
Account deletion warning: Don’t submit an account-deletion request until after you cancel—deleting doesn’t stop billing.
Ready-to-Send Cancellation Letter (Email)
If you need written proof or can’t access the portal, send this:
To: pimsleur@simonandschuster.comSubject: Cancel Pimsleur Membership – [Your Name] – [Email/Member ID]
Hello Pimsleur Support,Please cancel my Pimsleur membership and turn off auto-renew.Name: [Your full name]Account email: [email used for the subscription]Subscription/Order ID: [if available]Please confirm the cancellation and my end date in writing.Thank you.
(If you are within a qualifying 30-day guarantee for a direct, no-trial purchase, add: “This purchase qualifies for the 30-day guarantee; please process a refund.”)
Frequently Asked Questions
Will deleting the app stop charges?No. You must cancel in your Pimsleur account or via Apple/Google Play.
What’s the exact deadline to avoid renewal?
Cancel by 11:59 PM Eastern Time on the last day of your current period. Do I get a refund after I cancel?
Generally no for subscriptions already billed; limited exceptions exist for direct purchases with no 7-day trial and only in the first 30 days. Is there phone support?
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