How to Cancel RS Rewards Subscription in 2026

Aidar Karimov
2 days ago
3 min read

How to cancel RS Rewards subscription is usually quick once you know where the billing lives. Most people get stuck because they can’t find the cancel button, they paid through PayPal, or they’re not sure which “RS Rewards” they’re dealing with. (There’s also RuneScape “RS” memberships, which are different.)

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This guide walks you through the official cancellation path for RS Rewards (Australia), plus backup options if you can’t access your account or you’re still being charged. You’ll also learn what happens after you cancel, how refunds work, and how to protect yourself from surprise renewals.

Tired of juggling subscriptions across apps and services? You can track them all in one place with SubSweeper.

Before You Cancel

1) Confirm this is RS Rewards (Australia)

RS Rewards (Australia) says you can cancel through your account settings on their website. (RsRewards)If your charge is for RuneScape/Jagex, that’s a different service with different cancellation steps. (support.runescape.com)

2) Check how you paid

Their Terms note payments can be processed via Credit/Debit card and PayPal. (RsRewards)This matters because you may want to stop auto-payments at the payment source too (especially PayPal).

3) Screenshot everything

Before you cancel, take screenshots of:

your active membership page
the cancellation confirmation screen
any emails confirming cancellation

How to Cancel RS Rewards Subscription (Official Method)

RS Rewards states you can cancel “through your account settings on our website.” (RsRewards)

Step-by-step

Go to the RS Rewards website and log in.
Open Account settings (or your Account dashboard).
Find Membership / Billing / Subscription.
Click Cancel membership (or Cancel subscription).
Confirm until you see a success message.
Check your email for confirmation.

Warning: If you don’t see a confirmation screen or email, assume it didn’t complete. Repeat the final step and refresh the page.

Alternative Methods

Cancel by contacting support

RS Rewards’ Terms list customer support email: info@rsrewards.com.au. (RsRewards)If your account won’t load, email support with:

your account email / name
the charge date and amount
“Please cancel my membership and confirm cancellation in writing.”

If you paid with PayPal, stop the automatic payment too

Even after cancellation, many people prefer to remove the billing agreement inside PayPal for peace of mind (especially if they can’t access their RS Rewards account). RS Rewards mentions PayPal as a payment processor. (RsRewards)

What Happens After Cancellation

RS Rewards says if you cancel, any active entries in ongoing promotions remain valid, but you won’t receive ongoing member benefits after cancellation. (RsRewards)

Data and account deletion (optional)

Their privacy policy says you can request deletion of personal information through settings/contact methods, and they may retain an archived copy as required by law/administration. (RsRewards)

Refund Policy (What to Expect)

RS Rewards’ Terms say they reserve the right to accept cancellations, and if you want a refund you must request a “cancellation/refund,” and they’ll notify you of the outcome. (RsRewards)Their privacy-policy PDF also indicates membership fees are generally non-refundable, with exceptions such as incorrect charges or exceptional circumstances assessed on request. (RsRewards)

Practical tip: If you were charged unexpectedly, request a refund the same day you cancel. Attach screenshots and the transaction line from your bank/PayPal.

Troubleshooting

“I can’t find the cancel button”

Make sure you’re logged into the correct account.
Try a different browser or incognito mode.
If it still doesn’t appear, use support email (include screenshots). (RsRewards)

“I canceled but I’m still being charged”

Confirm you received a cancellation confirmation (screen or email).
If you used PayPal, remove/stop the PayPal automatic payment agreement too. (RsRewards)
Email support with proof and ask them to confirm membership is inactive. (RsRewards)

“I want my data deleted”

Follow the privacy policy instructions for deletion requests and keep a copy of your request email. (RsRewards)

Conclusion

To cancel RS Rewards, use the official route: log in → account settings → cancel membership. (RsRewards)If you can’t access your account or charges continue, email info@rsrewards.com.au and (if you paid with PayPal) stop the automatic payment as well. (RsRewards)Want fewer surprise renewals going forward? Track subscriptions and renewal dates in one place with SubSweeper.