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How to Cancel Uber One: A Simple Step-by-Step Guide

  • Writer: Aidar Karimov
    Aidar Karimov
  • Jun 24
  • 3 min read

Are you looking to cancel your Uber One membership? You're not alone. Many people sign up for Uber One to enjoy free delivery and exclusive discounts, but sometimes your needs change. Maybe you're not ordering as much food anymore, or you want to cut down on subscription costs.


Don't worry – canceling Uber One is straightforward once you know where to look. This guide will walk you through everything you need to know.


What is Uber One?


Before we dive into cancellation, let's quickly recap what Uber One offers:

  • Free delivery on eligible orders

  • Exclusive discounts on food and rides

  • Priority customer support

  • Special deals at partner restaurants


When Should You Cancel Uber One?


Consider canceling if you:

  • Rarely use Uber Eats or Uber rides

  • Want to reduce monthly subscription expenses

  • Found better alternatives for food delivery

  • No longer live in an area with good Uber coverage


How to Cancel Uber One


Method 1: Using the Uber App (Mobile)

This is the easiest way for most people:

  1. Open the Uber app on your phone

  2. Tap your profile picture in the bottom right corner

  3. Select "Uber One" from the menu

  4. Tap "Manage Membership" at the top of the screen

  5. Choose "End membership"

  6. Follow the prompts to confirm your cancellation

The app will show you when your current billing period ends. You'll keep your benefits until that date.


Method 2: Using the Uber Website

If you prefer using a computer:

  1. Go to uber.com and log into your account

  2. Click on your profile in the top right corner

  3. Select "Uber One" from the dropdown menu

  4. Click "Manage membership"

  5. Choose "End membership"

  6. Confirm your cancellation


Method 3: Contact Customer Support

If you're having trouble with the above methods:

  1. Open the Uber app or go to the website

  2. Go to "Help" in the menu

  3. Search for "Cancel Uber One" or browse to subscription topics

  4. Contact support through chat or phone


Important Things to Remember


You Keep Benefits Until Period Ends

When you cancel, you don't lose access immediately. Your Uber One benefits continue until your current billing cycle ends. This means you can still enjoy free delivery and discounts until then.


No Refunds for Partial Months

Uber typically doesn't offer refunds for unused portions of your membership. If you cancel halfway through the month, you won't get money back for the remaining days.


Easy to Rejoin Later

Changed your mind? You can always sign up for Uber One again later. Your account and preferences will still be there.


What Happens After You Cancel?


Once your membership ends:

  • You'll pay regular delivery fees again

  • Exclusive member discounts will no longer apply

  • You'll lose priority customer support

  • Your account remains active for regular Uber services


Alternatives to Consider


Before canceling completely, consider these options:

Pause Instead of Cancel: Some users find it helpful to take a break rather than canceling permanently.

Downgrade Options: Check if Uber offers any lower-tier membership options in your area.

Use Family Plans: If others in your household use Uber, a family plan might be more cost-effective.


Common Issues and Solutions

Can't Find the Cancel Option? Make sure your app is updated to the latest version. The menu layout changes sometimes with updates.

Getting Error Messages? Try logging out and back in, or clear your app cache. If problems persist, contact support.

Want to Cancel But Keep Getting Charged? Check if you have multiple Uber accounts or if the subscription is tied to a different payment method.


Tips to Avoid Unwanted Charges

  • Set a calendar reminder before your free trial ends

  • Check your bank statements regularly for subscription charges

  • Consider using a separate card for subscriptions to track them better

  • Take screenshots of your cancellation confirmation


Final Thoughts


Canceling Uber One is a simple process that takes just a few minutes. The key is knowing where to look in the app or website. Remember, you can always come back if your delivery habits change in the future.


The most important thing is to cancel before your next billing date if you want to avoid being charged for another month. Once you cancel, you'll have peace of mind knowing you won't be charged again, while still enjoying your benefits until the end of your current period.


 
 
 

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