How to Cancel Plex Pass Subscription (2025)

Last updated: October 27, 2025

Canceling your Plex Pass subscription is straightforward once you know where you’re billed. If you purchased on plex.tv, you’ll cancel from your account page. If you subscribed via Apple, Google Play, Amazon Appstore, or Roku, you’ll turn off auto-renew in that platform. Below are step-by-step paths for each case, plus refund rules and what to expect after cancellation. Plex notes that canceling stops future renewals only; access continues until your current period ends. (Plex Support)

Before you cancel

• Find your billing source first. Open your Plex Subscriptions & Payments page; management may happen there or at the app store that bills you. (Plex Support)

• Cancel at least 1 day before renewal. Plex’s terms recommend making a cancellation request ≥1 day before your current period ends. (Plex)

• Refunds: Canceling stops renewal but doesn’t refund the current charge. (EU/UK: some orders can be canceled within 14 days via Billing support; partial-period refunds aren’t provided.) (Plex Support)

• Lifetime Pass: It doesn’t renew, so there’s nothing to cancel; refunds generally aren’t offered. See the refund/no-proration language above. (Plex Support)

How to cancel on plex.tv (direct billing)

1. Go to plex.tv → sign in → Account → Subscriptions & Payments.

2. Click Manage next to your Plex Pass.

3. Choose Cancel automatic renewal and confirm. You’ll keep benefits until the end of the current term. (Plex Support)

Alternative methods (if you’re billed elsewhere)

Apple (iPhone/iPad/Mac)

1. On iPhone/iPad: Settings → [your name] → Subscriptions.

2. Select Plex Pass → Cancel Subscription. On Mac, manage from the App Store → Account Settings → Subscriptions. (Apple Support)

Google Play (Android)

1. Open Google Play → Payments & subscriptions → Subscriptions.

2. Tap Plex Pass → Cancel subscription and follow prompts. (Google Help)

Amazon Appstore (Fire TV / Android via Amazon)

Manage your Appstore subscription on the web: Your Memberships & Subscriptions → select Plex Pass → Cancel. Plex’s help page also points to canceling Amazon-billed Plex Pass via your Amazon account. (Amazon)

Roku (Roku Channel Store)

You can either:

• On Roku: highlight Plex → * → Manage subscription → Turn off auto-renew, or

• On the web: my.roku.com/subscriptions → Manage subscription → Cancel. (Roku)

Note: For some app-store subscriptions, Plex lets you cancel from the plex.tv Subscriptions page; for others, you must cancel in the app store. If you don’t see a cancel option on plex.tv, use the platform steps above. (Plex Support)

What happens after cancellation

• Access continues until your current billing period ends; then features expire and billing stops. (Plex Support)

• No pro-rated refunds for partial months/years (local consumer-law exceptions like EU/UK 14-day window may apply via Billing). (Plex Support)

• You can re-subscribe anytime from plex.tv/plans. (Plex)

Troubleshooting

I don’t see a cancel button on plex.tv.

Your plan might be billed by Apple/Google/Amazon/Roku. Cancel through that platform’s subscription manager. (Plex Support)

I signed up with “Sign in with Google” and can’t confirm cancellation.

Set a Plex account password under Account → Security, then retry. (Common community fix.) (Reddit)

I want to switch from app-store billing to plex.tv billing.

Cancel auto-renew in the app store, let the period fully expire, then purchase directly on plex.tv. Plex documents this flow for Google Play, Roku, and Amazon. (Plex Support)

Why did Plex add Remote streaming to Plex Pass and raise prices?

In 2025, Plex raised prices and made remote playback require a subscription (or a separate Remote Watch Pass). This doesn’t change how you cancel but may affect which plan you want. (Plex)

FAQ

Where exactly is the cancel option on plex.tv?

Account → Subscriptions & Payments → Manage → Cancel automatic renewal. (Plex Support)

Do I lose features immediately after canceling?

No. Features remain active until your current term ends, then renewals stop. (Plex Support)

Can I get a refund?

Generally no refunds for partial periods. EU/UK buyers may have a 14-day cancellation right for certain orders via Billing support. (Plex Support)

What about Lifetime Plex Pass?

There’s nothing to cancel (no renewal). Refunds are generally not provided; see Plex’s subscription terms for details. (Plex Support)

Final thoughts

The fastest way to cancel Plex Pass is to turn off auto-renew where you subscribed. If that was plex.tv, use Account → Subscriptions & Payments. If it was Apple, Google Play, Amazon Appstore, or Roku, cancel in that platform’s subscription settings. Cancel at least a day before renewal, keep your confirmation, and you’ll retain benefits until the period ends. (Plex Support)

Useful links (official)

• Plex Subscription Management (plex.tv). (Plex Support)

• Plex Plans (cancel & manage overview). (Plex)

• Apple: Cancel a subscription. (Apple Support)

• Google Play: Cancel/pause/change a subscription. (Google Help)

• Amazon Appstore: Manage Appstore subscriptions. (Amazon)

• Roku: Manage or cancel subscriptions. (Roku)